Last updated: 24th March 2024

 

This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We understand the importance of privacy and are committed to safeguarding your personal data.

 

By using Channeline's website or services, you agree to the terms outlined in this policy.

 

1. Information we collect

a. Personal information:
We may collect personal information such as your name, email address, contact number, and company details if you fill in our contact form. This is to allow us to best respond to your query.

b. Cookies:
We may gather information when you visit our website through the use of cookies. Cookies are created by your web browser and each time you visit our website your browser will send a cookie file back to the website’s server. That file enables us to enhance your online experience, analyse trends, and administer our website.

 

Examples of the information we get from cookies include:

 

• - Areas of the website you visit

• - The amount of time you spend on the website

• - The location (e.g. country, region and/or city) associated with your IP address

• - The type of device and browser you visit the website on

• - Whether you have visited our website before

• - Any error messages that you receive

 

You can manage your cookie preferences through your browser settings.

 

2. How we use your information

 

• - To provide and improve our services

• - To communicate with you regarding an enquiry

• - To analyse trends, track usage, and enhance our website's performance

• - To personalise your online experience and deliver relevant content

 

3. Information sharing

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

 

• - With trusted service providers who assist us in operating our website and delivering services

• - When required by law or to protect our rights, property, or safety

• - In connection with a merger, acquisition, or sale of assets

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4. Data security

 

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

5. International data transfers

 

Channeline is based in Dubai, UAE, and may process personal information globally. By using our services, you consent to the transfer of your information to countries outside your own.

 

6. Your rights

 

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions regarding our privacy policy, please contact us at info@channeline.com.